--- title: Vyntelligence --- ![svn](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/svn.png?width=250&height=185&name=svn.png) - [HOW IT WORKS](https://utilities.vyntelligence.com#service-sec) - [TESTIMONIALS](https://utilities.vyntelligence.com#testi-sec) - [BOOK A DEMO](https://utilities.vyntelligence.com#book-pop) ### Book A Demo # Make your customers happier by getting the job done faster Improve your customer service delivery with our simple but smart video tool. [I’M INTERESTED](https://utilities.vyntelligence.com#book-pop) ## “Vyn big” by accelerating new connections for your customers ![1200px-Engie_logo.svg](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/1200px-Engie_logo.svg.png?width=200&height=72&name=1200px-Engie_logo.svg.png) ![EDP_2022](https://utilities.vyntelligence.com/hubfs/Vyntelligence%20Theme/Assets/EDP_2022.svg) ![openreach-logo](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/openreach-logo.png?width=200&height=38&name=openreach-logo.png) ![unnamed](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/unnamed.png?width=450&height=148&name=unnamed.png) ![desco-inc-logo-6097](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/desco-inc-logo-6097.jpeg?width=400&height=400&name=desco-inc-logo-6097.jpeg) ![NWG-logo](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/NWG-logo.png?width=1030&height=242&name=NWG-logo.png) ![JLA logo](https://utilities.vyntelligence.com/hs-fs/hubfs/JLA%20logo.png?width=300&height=150&name=JLA%20logo.png) ![Logo---RSK](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/Logo---RSK.png?width=120&height=44&name=Logo---RSK.png) ![ww_primary lockup_rgb-01](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/ww_primary%20lockup_rgb-01.png?width=792&height=417&name=ww_primary%20lockup_rgb-01.png) ![Cadent_logo_lock-up_Red_RGB-01](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/Cadent_logo_lock-up_Red_RGB-01.png?width=653&height=273&name=Cadent_logo_lock-up_Red_RGB-01.png) ![SSE logo](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/SSE%20logo.png?width=1000&height=468&name=SSE%20logo.png) ![northumbrian water](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/northumbrian%20water.png?width=1991&height=1101&name=northumbrian%20water.png) ![telent logo](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/telent%20logo.png?width=800&height=303&name=telent%20logo.png) ![Severn_Trent_logo_(2010)](https://utilities.vyntelligence.com/hubfs/Vyntelligence%20Theme/Assets/Severn_Trent_logo_(2010).svg) “The great thing about Vyntelligence ... we've reduced lead times by up to 85% for the customer and got jobs completed right first time.” Mike Lapper, Head of Customer Experience, Cadent Gas “Working with Vyntelligence has enabled us to streamline our internal processes and improve customer experience, while really focusing on providing more solutions and greener choices for homes and businesses across Britain and Ireland.” Nikki Flanders, Managing Director, SSE “We found during the pandemic that, with Vyn, we reduced field visits by 32%.” Nigel Watson, CIO, Northumbrian Water Group “Vyntelligence has delivered 5x ROI and NPS is up 20pts in the first 8 months.” Pedro Riberio, Director, B2C Energy Services, EDP Comercial ## Manage the end-to-end journey with Vyn SmartVideoNotes ![1B8B8CCA-54D3-449C-B251-74DD1A483F6F](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/1B8B8CCA-54D3-449C-B251-74DD1A483F6F.jpeg?width=5184&height=3456&name=1B8B8CCA-54D3-449C-B251-74DD1A483F6F.jpeg) ### A simple tool for customers to provide video survey information, enabling more accurate estimates and quotes for utility installations. - For your customers - simple, fast and convenient service - For your colleagues - accurate job completion, right first time - For both - reduced time and visits ![Simple to Use](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/Simple%20to%20Use.png?width=100&height=118&name=Simple%20to%20Use.png) ### Simple to use Mobile and web application with guided storyboards to provide correct data ![Simple to Deploy](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/Simple%20to%20Deploy.png?width=100&height=100&name=Simple%20to%20Deploy.png) ### Simple to deploy Remote experts + Short videos = Fast decision making, prioritisation, and collaboration ![Simple to Action Insights](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/Simple%20to%20Action%20Insights.png?width=100&height=66&name=Simple%20to%20Action%20Insights.png) ### Simple to action insights Full visibility with geo-map interface, intuitive dashboards, and trend analysis reports [Book a demo](https://utilities.vyntelligence.com#book-pop) Example scenario: Your customer needs to install a new gas or water connection Customer scans QR code With their smartphone, they are guided to video all required info for the site/ installation point. The captured 30 second video is automatically sent and assigned to the right expert With video data, the assigned engineer completes the job faster during first visit Customers can also report any issues using Vyn SmartVideoNotes, avoiding unnecessary in-person visits ## Win customer trust and happiness with Vyn! Book a demo to see how easy it is to use and customise Vyn SmartVideoNotes [Book a demo](https://utilities.vyntelligence.com#book-demo) ### Book A Demo 2022 humanLearning Ltd. All rights reserved. Vyn, SmartVideoNotes, and the logos are registered trademarks of humanLearning Ltd. [![image-(1)](https://utilities.vyntelligence.com/hs-fs/hubfs/Vyntelligence%20Theme/Assets/image-(1).png?width=180&height=33&name=image-(1).png)](https://aws.amazon.com/marketplace/pp/prodview-7qowok7fhhe2m?sr=0-1&ref_=beagle&applicationId=AWSMPContessa)